NTISthis.com

Evidence Guide: FNSIBK601 - Develop guidelines for broking services

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FNSIBK601 - Develop guidelines for broking services

What evidence can you provide to prove your understanding of each of the following citeria?

Identify opportunities and constraints for provision of broking services

  1. Review business operations to ensure compliance with relevant legislation
  2. Identify availability of suitable products and/or suppliers
  3. Identify resource limitations that impact on provision of insurance broking services
  4. Determine responses to deal with contingent demand requirements
Review business operations to ensure compliance with relevant legislation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify availability of suitable products and/or suppliers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify resource limitations that impact on provision of insurance broking services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine responses to deal with contingent demand requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish client risk assessment methodology

  1. Develop risk exposure review documentation to enable effective analysis of client risks
  2. Develop notices and/or instructions to ensure full disclosures are made in compliance with relevant legislation and underwriting requirements
  3. Identify resource and expertise requirements to ensure required additional or specialist support is obtained
Develop risk exposure review documentation to enable effective analysis of client risks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop notices and/or instructions to ensure full disclosures are made in compliance with relevant legislation and underwriting requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify resource and expertise requirements to ensure required additional or specialist support is obtained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish client contact criteria

  1. Determine the measures to establish levels of client contact
  2. Design service level agreements (SLAs) from client contact criteria
Determine the measures to establish levels of client contact

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design service level agreements (SLAs) from client contact criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine procedures for documentation

  1. Establish and document distribution procedures in compliance with relevant legislation and underwriter requirements
  2. Determine appropriate levels of documentation for client service
Establish and document distribution procedures in compliance with relevant legislation and underwriter requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine appropriate levels of documentation for client service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify opportunities and constraints for provision of broking services

1.1 Review business operations to ensure compliance with relevant legislation

1.2 Identify availability of suitable products and/or suppliers

1.3 Identify resource limitations that impact on provision of insurance broking services

1.4 Determine responses to deal with contingent demand requirements

2. Establish client risk assessment methodology

2.1 Develop risk exposure review documentation to enable effective analysis of client risks

2.2 Develop notices and/or instructions to ensure full disclosures are made in compliance with relevant legislation and underwriting requirements

2.3 Identify resource and expertise requirements to ensure required additional or specialist support is obtained

3. Establish client contact criteria

3.1 Determine the measures to establish levels of client contact

3.2 Design service level agreements (SLAs) from client contact criteria

4. Determine procedures for documentation

4.1 Establish and document distribution procedures in compliance with relevant legislation and underwriter requirements

4.2 Determine appropriate levels of documentation for client service

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify opportunities and constraints for provision of broking services

1.1 Review business operations to ensure compliance with relevant legislation

1.2 Identify availability of suitable products and/or suppliers

1.3 Identify resource limitations that impact on provision of insurance broking services

1.4 Determine responses to deal with contingent demand requirements

2. Establish client risk assessment methodology

2.1 Develop risk exposure review documentation to enable effective analysis of client risks

2.2 Develop notices and/or instructions to ensure full disclosures are made in compliance with relevant legislation and underwriting requirements

2.3 Identify resource and expertise requirements to ensure required additional or specialist support is obtained

3. Establish client contact criteria

3.1 Determine the measures to establish levels of client contact

3.2 Design service level agreements (SLAs) from client contact criteria

4. Determine procedures for documentation

4.1 Establish and document distribution procedures in compliance with relevant legislation and underwriter requirements

4.2 Determine appropriate levels of documentation for client service

Evidence of the ability to:

analyse and design broking services, taking account of business and legislative constraints

create risk assessment methods and documentation, develop implementation plans and review processes

design client management criteria and strategies to deal with contingent demands arising from client claims, risk changes and business development.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain analysis of relevant legislative and regulatory requirements that influence the provision of insurance broking services

demonstrate analysis of insurance markets and products, and key trends and developments in global insurance markets

explain evaluation of the current company or industry policy wordings and industry market position of various products and lines of business provided by the organisation

discuss the strategies used to execute policy, procedures and/or guidelines in business practice relating to broking service provision

discuss application of communication and information systems in design of broking services

outline the sales and marketing principles applying to the design of broking services.